This is the "Frequently Asked Questions" page of the "Document Delivery & Interlibrary Loan" guide.
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Document Delivery & Interlibrary Loan   Tags: faculty, services  

Last Updated: Oct 24, 2016 URL: Print Guide RSS UpdatesEmail Alerts

Frequently Asked Questions Print Page


This portion of the Interlibrary Loan guide covers questions we hear frequently regarding interlibrary loan, and their answers.


What are Copyright Restrictions?

The Copyright Law of the United States, (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. These include:

  1. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purposes other than private study, scholarship, or research."
  2. If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.
  3. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of Copyright Law.

How much time does it take to fill an ILL request?

The time needed to obtain an item or photocopy can vary considerably.

  1. Patrons are encouraged to place their requests as early as possible.
  2. A patron who does not indicate a ‘not wanted after’ date remains liable for charges even if the items arrive too late to be of use.
  3. Factors affecting delivery are: how many libraries own the item, their distance from us, and how busy they and the postal service are.
  4. It takes much longer to obtain copies from obscure titles or very old volumes.
  5. The normal range of time it takes to get an article is 12 - 72 hours.
  6. Books and theses/dissertations are harder to predict in terms of arrival time.
  7. Most items arrive within 4 weeks of the request.

How am I notified?

You will be notified via your Palmer College e-mail when your material has arrived.


Where can I pick up my items?

Items are either checked out or picked up, and returned, at the campus library circulation desk during normal operating hours.

  1. All books must either be checked out or picked up in person.
  2. All items checked out must be returned in person.
  3. All photocopies requested by either faculty, staff or graduated students will be emailed to their Palmer address.

How do I check on the status of my ILL request?

You may call the campus circulation desk during normal operating hours or you can send an e-mail to the campus interlibrary loan desk.

If you requested the article via Loansome Doc through PubMed, you can log into Loansome Doc to check the status of your request. 


Have a Question?

Palmer College of Chiropractic

Davenport, Iowa, Campus 1000 Brady Street, Davenport, IA 52803 | (563) 884-5641

Port Orange, Fla., Campus 4777 City Center Parkway, Port Orange, FL 32129 | (386) 763-2670

San Jose, Calif., Campus 90 E. Tasman Drive, San Jose, CA 95134 | (408) 944-6140

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